Posts Tagged: Communication


2
May 13

Great Quotes for Marketing!

Welcome to the Marketing Quotes that I have created over the last year.

Dream. Believe. Plan. Create. Succeed.

Lilypad; nature scenic

 

 

 

 

 

 

Observe the masses, then do the opposite.

Zen Observe the masses

 

 

 

 

 

 

 

Customer Focus: Don’t judge each day by the harvest you reap but by the seeds that you plant.

Sky over Wheat Plants

 

 

 

 

 

 

 

 ’Those who tell stories – rule the world’ ~ Plato

Stories rule

 

 

 

 

 

 

 

Life is like a rainbow. You need both the sun and the rain to make it’s colours appear.

Rainbow

 

 

 

 

 

 

Rejection can sometimes be the Universe’s way of saying ‘wrong direction’, find another way. ~ Unknown

Leaves Floating on Water

 

 

 

 

 

 

 

Dream the impossible. Seek the unknown. Achieve Greatness. 

Zen Shift Paradigm

 

 

 

 

 

 

 

The Facebook Paradox: The attention economy is not growing! That means we have to grab attention that someone else has today!

"At" Key on Computer Keyboard

 

 

 

 

 

 

 

To be successful, you must surround yourself with positive people and seek advice from capable, trusted sources.

Lilypad; nature scenic

 

 

 

 

 

 

About the content creator:  Teresa Bassham is the boss lady of Zenworkz Authentic Marketing and educates businesses to think, create, engage and optimise their marketing effort.  She coaches customers in Strategies for traditional and online Marketing; and implementation.  If you would like free how-to-do-it-yourself marketing resources or to subscribe to free e-news about all things marketing, please visit the website:

http://www.zenworkz.com/

For daily marketing tips and references, connect to our fabulous community on Facebook:

https://www.facebook.com/Zenworkz.Authentic.Marketing

 

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26
Feb 13

What Inspires You?

Kylie inspires croppedToday I am writing about inspiration. And the question, what inspires you? My inspiration is: Being loved, having gratitude, being alive with very few (not zero) health problems, being resilient, having an inquiring mind, and a drive to help others through my knowledge and skills?

Inspiration or being inspired is what pushes us to do big things. It can come in so many ways – other people, music, books, or simply being in nature. No matter what form it takes for you, inspiration is what moves us to dream bigger dreams, to plan action and push us out of our comfort zone; and learn or achieve something worthwhile. Inspiration can be that little push we need to turn an idea into an action.

People inspire me, especially those who have tougher than normal lives, but focus always on the positive.  One person I think of whenever I feel unmotivated is a friend called Kylie and I have written about Kylie before.  Kylie runs an online and market based business selling babies and children’s needs (Nic-Nac). If this isn’t hard enough as the Mother of a ten year old, she is also the full time carer of her quadriplegic husband.

That’s not to say that Kylie is positive all the time, because there are days when it gets too much and she reaches out to friends and family for emotional support. It’s that she bounces back stronger each time, and is always grateful for what she has; the love of a wonderful husband and daughter, a big network of friends and her extended family (overseas), her health, strength and resilience, inquiring mind and her business skills. She makes a difference to so many people lives through her involvement in her daughters school, teaching dancing, and volunteering for a local women’s business network.

What does Kylie’s story teach us about using inspiration?

1.  Engage with people through living your inspirational story. Almost everyone wants to connect,  involve your customers and fans. They have a yearning to learn from you, to translate your achievements into lessons of their own, to adapt pieces of your story and re-imagine them into something that works for them. Listen to what people who inspire you have done, how they’ve done it and how you can learn from their mistakes and successes.

2.  Have an open-mind. Learn something new, even if it’s not related to your business.  You will be surprised how elated you will feel through the process of learning and how that will affect everything you do.

3.  Open your eyes and open your ears. Unplug from the connected world. Leave your phone at home when you go for a walk, go to a dance class, listen to the music in the cafe and take in your surroundings – some of the best inspiration is outside your office and home!

When you’ve discovered what inspires you, it’s time to use it! Leverage the feeling you get when you experience these inspiring things? Does it make you want to start that research? Does it make you want to learn a new skill? Does it make you want to try new big adventures?

Whatever your sources of inspiration are telling you, write it down. Use a mind-map and dream big. Map the ideas that your sources of inspiration reveal. These are values and energy sources that are important to you, that drive you. It’s necessary to discover these before you can excel in an authentic and aligned business.

Love to know your thoughts on sources of your inspiration?

About the author: Teresa Bassham is the principle of Zenworkz Authentic Marketing, and is passionate about educating small and medium business professionals to create their differential advantage, attract more ideal customers and create a marketing plan to achieve success.  She coaches customers online and by phone – if you would like to request coaching – please contact me.

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30
Jan 13

Writing from the Heart

Writing from the heartOne of my roles as a junior clerk (many years ago) was writing customer letters. These letters required approval from my then two supervisors (to this day, I don’t know why there were two!).  Sorry I digress; I became increasingly frustrated by the changes that were made to my letters by two people with very different writing styles; that I decided to play a trick on them both.  Pretending I was finding one matter difficult to write about, I asked one supervisor for help and he virtually wrote the letter for me.  I then sought approval from my other supervisor, who proceeded to correct the copy and rewrite the letter.

I then asked to see them both, showed them the letter where they had corrected each others styles, thanked them for their guidance and told them that from now on I would be writing my letters in my style, which I knew was quite adequate in fulfilling my role. End of story!

The reason I remembered this long forgotten occurrence is that over the holiday break I have been mulling over my own writing style and whether it is “good enough” for blogging? Recalling this story reminded me, that writing from the heart is about communicating with your audience and writing in a way that you feel comfortable with. Yes, there are very many skilled wordsmiths who offer excellent services but I believe that if you want to build trust with your online audience, your words should be your own. People need to know the authentic you, and in knowing the authentic you, can build a relationship which is the only way people will “buy” what you’re selling, whether its your service, your products or yourself!

I would love to know your story? Please leave me a message?

About the author: Teresa Bassham is the principle of Zenworkz Authentic Marketing, and is passionate about educating small and medium business professionals to create their differential advantage, attract more ideal customers and create a marketing plan to achieve success.  She coaches customers online and by phone – if you would like to request coaching – please contact.

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29
Aug 12

Social Media Etiquette for Business (updated)

The rules for engagement or etiquette, may not change significantly but social media has changed markedly since I last blogged about this subject.

I thought it was time for an update, because I still hear customers say that they are unsure of the rules, which leads to inaction, and undercapitalising social media’s power.  Here are some basic do’s and don’ts for engaging with social media to help grow your business:

Have a clear purpose. Think about why you want to use social media for your business and state that clearly in your tag line and general page information. This means when potential customers come across your business, they are clear that you have something to offer them.  This clear purpose also helps to give you guidance for the criteria of content that you post.  But … don’t treat all social networks the same because each has a different approach and audience.  As a general rule of thumb:

  • Facebook is like being at a party of your friend, with their friends;
  • LinkedIn is like being at a business networking event;
  • Twitter is like a magazine front page – short bylines to entice you to read more; and
  • A blog is like business conference.
  • Pinterest is like a picture magazine – that entices you to buy, like and follow people you connect with visually.
  • You-Tube is like a 1- 3 minute advert, that can be both informative and entertaining.

Build your online brand. Establish a strong brand online so when people browse your social media business pages, they will get an immediate sense of your business offer. In other words, don’t try to cover everything that is topical; keep your posts and sharing closely aligned to what is relevant to your brand. Figure out what business niche you want to occupy and build your brand around that.  Want to know more about defining a niche market, download a free guide here?

Set guidelines for your use of personal and professional. It’s ok to overlap personal and professional in social media today, especially for a services business because our person and professional lives entwine significantly, but it’s important to demonstrate difference that leverages and enhances your brand. You should ensure that whatever personal elements you blend into your business profile supports your business goals and doesn’t damage the perception of your business brand.

Create content that others can forward, share, repost, and retweet. This is even more important today. The core of your strategy should be creating meaningful, interesting content that potential customers will want to read and share.

Use your common sense. Think before you post, put yourself in your customers shoes – what will they think about this. This also applies to your personal profile, if your business pages are linked.  As an example, the personal profile of a wellness practitioner needs to fit the image that may be expected by your potential fans and customers – unfair perhaps but true. When you are your business, you are your business all the time, especially in online media.

Don’t neglect replies. Social media’s big difference from traditional broadcast media is just that: it’s not about one-way broadcasting – it’s about discussion and engagement. Connecting on an engaged level to make your brand feel personal and relate-able is what the social media audience is looking for.

Don’t claim to be an expert. In Australia, small poppy syndrome dictates that there’s nothing more off putting than someone who boasts about themselves.  Instead, be humble and demonstrate your expertise with that very authentic knowledge and insight that only you can share.

I’d love to hear your thought’s? Please feel free to leave a comment or question below.

About the author: Teresa Bassham is the principle of Zenworkz Authentic Marketing, and is passionate about educating small and medium business professionals to create their authentic marketing message, attract more ideal customers and create a marketing plan to achieve success.  She runs local workshops in Northern NSW and coach customers online and by phone – if you would like to attend the next scheduled workshops or request distance coaching online – please contact me.

For more regular Authentic Marketing updates visit and “like” my facebook page:http://www.facebook.com/Zenworkz.Authentic.Marketing

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14
Aug 12

Telling Stories and Ruling the World (apologies to Plato)

Good marketing promotion has always been about building a strong relationship with your audience through telling your story. And building relationships with an audience of potential customers, is about being relatable and matching values.

Why are values important in your marketing promotion? Values represent what you stand for or believe in; and your values form the foundation of your personal and business branding message.

Your personal branding message is what sells you, your services, and helps you develop relationships with potential customers. Your business brand is what makes your business recognisable and sets it apart from others.

People will ultimately buy from those they know, like, and trust. That’s why telling your own story is so important. While your story is not a sales pitch, it is and should be seen unashamedly as self promotion. You just can’t create something fabulous, you have to communicate that fabulousness to your potential customers. It will be the story of your passion, your ideas, your values and the medium that people (who you ultimately want to buy from you), will get to know you, like you and trust you.

When people land on your web or social media page, meet you or walk into your office; they should understand within seconds what you are all about. Your blog posts should communicate that personal story directly or indirectly. Every piece of promotional material, including your story, that you put out should be put out with your potential customer in mind.

Telling your story can help you and your potential customers by:

  1. Displaying a clear values message or value proposition, your ideal customer will know very quickly if they trust you and want to do business with you.
  2. Explaining passionately why you do what you do, which also helps potential customers understand you and trust you
  3. Sharing something about yourself, revealing the real person; will enable customers (and suppliers) to see what you’re like to work with and for
  4. Clearly identifying a profile of your ideal customer, will encourage them to contact you

The bottom line is “be who you are” and make that your difference. Your values form the foundation of your personal brand. Your personal brand is what sells you and your branding is what makes your business recognisable and sets it apart from others. In sending out a clear message, your ideal customer will know very quickly if they trust you and want to do business with you.

Never forget that businesses are ‘people’ too, and in revealing the real you, you offer a sense of trust and assurance that the business is real, ethical and has integrity. Given the exponential growth of online video and social media, communicating your own story will have a big advantage over those that don’t reveal anything about themselves.

I would love to know how you feel about revealing the real “you” – so, please leave a comment?

About the author: Teresa Bassham is the principle of Zenworkz Authentic Marketing, and is passionate about educating small and medium business professionals to research their customer market; create their authentic marketing message; attract more ideal customers; and create a marketing plan to achieve success in 2012/2013.  She runs local workshops in Northern NSW and coaches customers online and by phone – if you would like to attend the next scheduled workshops or request distance coaching online –please contact me.

Visit my website and subscribe for monthly e-News updates on all topics related marketing.

For daily Authentic Marketing updates visit and “like” my facebook page:

http://www.facebook.com/Zenworkz.Authentic.Marketing

 

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7
Aug 12

Why should customers buy from you?

In your journey to attract and keep new customers, unique and authentic messages work best. Today, a small business must understand and optimise every interaction with customers in a way that establishes positive, emotional responses to form meaningful relationships with you and your message.

Getting the message right for what your business sells is important, because it provides the basis for your business relationship with your customers; and it answers the question foremost in every potential customer’s mind: Why should I buy from you? Over time, these customers will become your best marketing advocates and promoters.

Here are 3 tips to help you to create your authentic marketing message and grow your business:

Any authentic message must be simple:  Put yourself in the shoes of potential customers and ask “Are my messages easy to understand? Do they motivate customers to purchase?” When constructing your authentic message, you need to first research your ideal target customers. Then visualise who they are and write directly to them.

Benefits – not features, will grab your targeted audience’s attention: Your customers want to hear a clear, simple message that demonstrates that you understand their situation – that you recognise the problem they wish to solve, or the outcome they wish to achieve. Followed by a specific offer or explanation how the benefits of your products or services will help them address their situation.  A simple authentic message like this will be the single deciding factor for customers choosing you over someone else.

Tell your authentic story: Potential customers buy from people they know, like, and trust. Building trust begins with sharing the story of your business and the people behind it. Telling your authentic story helps both you and your prospective customers by:

  • Demonstrating your values, so you naturally attract customers who relate to you
  • Explaining why you do what you do, which helps prospective customers understand you and trust you
  • Sharing your unique persona, enabling customers to understand what you’ll be like to work or deal with

In today’s crowded marketplace, with new competitors emerging from around the world, distracted audiences, and almost saturation marketing of products and services; it is more important than ever to ensure that when you have the attention of a potential customer, you are able to offer a compelling and authentic reason for doing business with you.

Taking an authentic marketing approach, developing insights into your customers’ needs and wants, and understanding what motivates them requires effort and investment.  Figuring out what you stand for and the core authentic message you present to your ideal target market as a brand is easier said than done, but is easier with the help of an Marketing Coach.

I’d love to hear your thoughts? Please feel free to leave a comment or question below.

About the author: Teresa Bassham is the principle of Zenworkz Authentic Marketing, and is passionate about educating small and medium business professionals to research their customer market; create their authentic marketing message; attract more ideal customers; and create a marketing plan to achieve success in 2012/2013.  She runs local workshops in Northern NSW and coaches customers online and by phone – if you would like to attend the next scheduled workshops or request distance coaching online –please contact me.

Visit my website and subscribe for monthly e-News updates on all topics related marketing.

For daily Authentic Marketing updates visit and “like” my facebook page:

http://www.facebook.com/Zenworkz.Authentic.Marketing

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12
Jun 12

Shaping Social Media Strategy with Tradition Marketing Models – AIDA

The acronym AIDA stands for Awareness, Interest, Desire and Action. This is the most simple and rudimentary of marketing models and is still relevant today when it comes to social media and internet marketing strategies.

Each level of AIDA can help you set your marketing and sales objectives, decide what to measure, and create relationships between each level of the model. Understanding the flow of activities through each level will help you align your measurements and analytics with your marketing and sales objectives.

Here’s some tips on how to apply this model to your social media and internet strategy, and how the model and measurements are evolving in the social media age.

Awareness: Awareness is social media’s greatest benefit. Twitter, LinkedIn, Facebook, YouTube, and other networks are built for generating awareness. These networks are not going to be your point of sale. Instead, they are your communications portal, and lead potential customers back to your sales landing page, blog, and website, where you will be making your sales conversions. The goal of generating awareness, is letting people know about your business products or services; and that you can solve a problem or satisfy a need they may have.  At the awareness level, comments, conversations, interaction and valuable content to share, are key measures.

Interest: Now that you have their attention, you need to get customers interested in your product or service. You can improve interest with special offers; compelling reasons why you can satisfy their needs better than the competition; or how you can solve customers’ problems. Benefits (and not features) weigh greater at this level, and social media can help you amplify customer interest. Following a strategy of linking social media posts to targeted landing pages will provide you with metrics, such as CTR (click through rate), retweets (of content, promotions and links), and comment about your specific products or services, that you will help you refine your promotions.

Desire: Social media can help improve desire through engagement, but to facilitate someone’s desire to buy, you need to have a website that makes purchase easy. Potential new customers will give up if your process has too many steps, despite a great offer. The user interface must be built with the customer in mind. Your website makes a huge impression, people will judge your business by it, so take the time to go through your site – improve the presentation and the shopping cart experience. Take the customer from interest to desire with a clean, easy to navigate, information rich, and functional site. Metrics that matter at this level are bounce rate, time on site, pages viewed and incoming links.

Action: Now that your customers are ready to buy your product or service, you need to complete the transaction.  While it is possible to purchase from Facebook, if you have several products or services, having a website will be your best option; and while social media can influence the action through the previous levels, it’s not going to have the same influence as your own website. You need to make it easy and obvious for your customer to complete your desired action (purchase, sign up, lead form, etc.).  The action is also where you can calculate some of your final metrics, like sales conversion rate and return on investment. This is where you can see how your strategies are performing and the final impacts of your social media promotions.

AIDA’s Flaws: AIDA is only a rudimentary representation of a marketing and sales process and it’s not a perfect model. Keep AIDA in mind as you shape your social marketing strategy. It will help you focus and prioritise your marketing and sales objectives for success.

I would love to know if AIDA works for you? Please leave a comment below.

About the Author: Teresa Bassham of Zenworkz Authentic Marketing inspires small businesses to develop and use an empowering Marketing and Communications Plan for Business Profitability … see my full services at www.zenworkz.com

While you are visiting my website – subscribe for weekly e-News updates on all topics related to authentic marketing.

For daily Authentic Marketing updates visit and “like” my facebook page:

http://www.facebook.com/Zenworkz.Authentic.Marketing

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4
Jun 12

The Immeasurable Value of a Mentor

 

A mentor is: “An experienced and trusted advisor – one who expects more of us than we do”.

 

 

 

Mentoring, coaching, developing business people, and improving performance is a complex activity combining skill, knowledge, patience, values, and engagement.  It is not one trait but the combination together with commitment and intent, which builds successful mentoring relationships.

I write these words as I complete a role as a mentor to three young entrepreneurs in a regional program.  I have learnt, and still do, from many kind and wonderful people who have given their time and knowledge to help me. It was such a pleasure to pass on my knowledge and skills to help my small team.

My first true mentor was my Dad.  Born in the UK, served in “Dad’s Army” as a young man because he lost his trigger thumb as an apprentice butcher; learnt other trades on the black market during the war; migrated to Australia in the 60‘s when the rest of this family said he was crazy; and worked for years as a small business owner, finally losing all his hard earned money by purchasing a pub, just before random breath testing was introduced.  My values of hard work, being positive despite what life throws at you and always looking forward, is imbued with his values, approach and life observations.

In my early working life I have had many great managers that have challenged, coached, and supported me.  They set clear development expectations with me, provided a series of assignments to widen my skills and competency, and ensured continuous feedback.  The most valuable part of this experience was the ability to work closely with them, observing their approach; and values in decision making and problem solving.

The benefits from learning with the experience of the mentor include:

  • Exposure to different ideas and perspectives,
  • Insight into your own performance,
  • Support in development,
  • Avoiding and learning from mistakes,
  • Intellectual stimulation from interaction with a trusted and knowledgeable person, and often,
  • Increased visibility and an extension of influence within a community or group.

Where can you find a mentor?  Mentors can be found both in the workplace and outside it. But first you must be clear about the reason you want or need a mentor, and then you can better identify who might help.

If you are just starting a business, wanting to do a business plan or marketing plan, you could start by using the mentoring services available through the various state governments.

If you are an established business and want advice on how to get to the next stage and access new networks and channels, join an industry association and network.  Search online for an association or go to an industry conference and find out who the main players are. Take the initiative yourself and just ask.

Alternatively, try the informal type of mentoring, and think about your family and friends networks.  Networking communities and university alumni’s are other good places to look for mentoring programs.

Mentoring is also good if you are facing difficult times.  But maybe in this situation you could look at employing a business coach, management consultant to re-engineer processes, or an marketing coach to help with opportunity identification.

Finally, it’s important to observe the major ingredients in establishing successful Mentor/Mentee relationships, which are clarity of:

  • Mentor/Mentee development relationship goals, roles, and responsibilities,
  • Expectations and limits of relationship for all involved,
  • Mentor key areas of experience, competence, and attitude both professionally and personally that contribute to Mentee development needs,
  • Amount and length of time for development relationship,
  • Measurement of development outcomes.

I am deeply grateful for the many men and women who have given me the benefits of their experience and skill, and that I in turn, am able to repay their investment by mentoring others.

Have you had a mentor and gained immeasurable value?  I’d love to hear your story?

About the Author: Teresa Bassham runs Zenworkz Marketing, coaches and mentors small business in all aspects of authentic marketing.  My website contains many useful and free resources:www.zenworkz.com

If you would like to know more about Teresa’s services, please contact her: mailto:teresabassham@zenworkz.com

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27
May 12

7 Zenworkz Habits of Highly Effective Minds

Each day I invite you to work on a habit, a simple business habit that will have the potential to radically alter the effectiveness of your mind and the potential of your business.

 

No 1 Learn new skills and challenge your mind every single day! Neuroscience has now proven the old saying “use it or lose it?” – use your mind productively to learn new skills. The benefits of increased mind function is an elevation in feelings of positivity, that more things are achievable or possible.

“Curiosity about life in all of its aspects, I think, is still the secret of great creative people.” ~ Leo Burnett

What new skill or information are you going to learn today?

No 2 Positive thinking is at the forefront of every great success story!  The mind must believe it can do something before it is capable of actually doing it. Be aware of your mental self-talk.

“The way to overcome negative thoughts and destructive emotions is to develop opposing, positive emotions that are stronger and more powerful.” Dalai Lama

What are the positive emotions you will use to replace your negative self-talk today?

No 3 Acts of gratitude are highly contagious on social networks! Human beings are social creatures.  On a day you deliver one powerful thank you …

  • Your gratitude spreads to 6 people you know. (+6)
  • Then it spreads to 6 people they each know. (+36)
  • Then it spreads to 6 people they each know. (+216)
  • 6 + 36 + 216 = 258 people who feel more grateful – just from one thank you!

When the human mind is happy, it is less stressed.  And a less stressed mind is a more efficient mind.

How will you show your gratitude today?

No 4 Reflection is the key to changing mindset! Find some quiet each day for reflecting on any personal negative responses that came up, and look for habitual patterns that you need to change.

“The worst enemy to creativity is self-doubt.” ~ Sylvia Plath

Learn from your daily reflection.  Work on a positive mindset every day because it will be 80% of your success in business!

What is the positive mindset  you need to apply today?

No 5 Your mind is part of your body! It just makes sense to fuel your body with healthy food and keep your blood oxygen levels high with regular exercise.  Simply fuel, exercise and rest your body properly.  A tired mind is rarely productive – ask any working Mum!

To begin the change today – what will you be doing differently?

No 6 Begin with the end in Mind!  To begin with the end in mind means to start with a clear understanding of your destination or purpose.  To know where you are headed, is to better understand where you are right now and what steps will be needed to continue in the direction for positive results.  Foster a mindset of outcome focus and extreme optimism that will help you create solutions, and not keep you stuck in the problems of your business.

What clear outcomes do you need to create today to achieve your purpose and goals?

No 7 Develop the habit of Listening!  Many of us today have such busy lives, that we often don’t take in the messages that we hear from  potential customers, friends and family members.  The best clue that you are not listening, is when you hear yourself asking why a customer doesn’t like this or that; or why you can’t seem to reach people? Giving a person your full attention, and showing them that what they say matters, will have a long-lasting impact on them and your relationship, and provide you with information to change your approach.

How will you listen effectively today?

Each one of the seven habits above has the ability to make your mindset more effective and change your business.  But when you combine them together their beneficial effects increase exponentially.

I would love to know what works for you?

About the Author: Zenworkz Authentic Marketing inspires small businesses to foster a Positive Mindset – Develop and use an empowering Marketing and Communications Plan for Business Profitability … see my full services at www.zenworkz.com

 

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21
May 12

5 Step Technique for Naming your Excellent Idea or New Business

Getting creative at naming your excellent idea, or new business, or products, or services, is the heart of authentic marketing. While you need to be professional in your marketing, I believe it’s more important to let your passion and personality shine through, rather than try and impress people with all your knowledge, experience and credentials.

Thinking in a creative way or tapping into the huge store of information in your subconscious mind is skill that can be learnt, and this 5 step technique provides a process to help you use imagination to find solutions to problems like creating a unique and compelling name for your idea or business.

Step 1 – Gather all the information needed to think deeply about your business idea or name: Describe the solutions your idea or business provides in 30 words or less.  List the benefits of your idea, business, services and products – what benefit do you want your customer to know about you? Are you the best, highest quality, most caring, most reliable, most unique? List the main benefit your competitors promote – how do you want to position your business in your customers minds compared to your competitors?  And who are your ideal customers – describe a typical person who will want what you provide – and what main benefit will they receive?

Step 2 – Begin the task of digesting all this information about your business: Take the different elements of the information which you have gathered and identify the words that relate to key benefits that you need to keep uppermost in your mind, in order to think creatively about naming your idea or business. What you are seeking now is the relationship between all the facts above, a synthesis where everything will come together in a neat combination, like a jig-saw puzzle. To maintain your focus, write your key benefit words on sticky notes on your computer screen or on your fridge, so that you can keep the need to resolve the name in front of you.

Step 3 – Conscious and subconscious processing task:  Brainstorm as many names around a single customer benefit – as you can – there are no right or wrong answers now – just name ideas generation.  Avoid the big words. Keep it simple. Just use plain English about the problems your customer is facing and how you can help them.  Pick out the words that represent your business – can any of those words be grouped together in a way that is either a description of your business, or a fictional or made up name using these benefit words? Are any words suggestive of the benefit for your customer? Select your favorite words and again, write them down on sticky notes, to keep them in your mind.

What you have to do now, is to turn your creative thinking over to your subconscious mind and let it work while you do something else.  When you reach this third stage in the production of a name for your idea or business, drop the problem completely and turn to whatever stimulates your imagination and emotions. Exercise, listen to music, watch TV or a movie, read something completely irrelevant to your task.

Step 4 – Allowing the name to come into your mind: Everything will click in the fourth step of what will seem like an “a-ha” moment. Out of nowhere the name will appear.  It will come to you when you are least expecting it, while showering, or exercising, or most often when you are half awake in the morning.  It may even wake you up in the middle of the night.

Step 5 – Putting your new business name to a reality test:  It requires a patient working over to make most business names fit the exact conditions in which they must work.  This is where many good name ideas are lost.  Many are often not patient enough or practical enough to go through with this adapting part of the process. But it has to be done if you are to put name ideas to work in the current environment.  It’s now important to submit your name idea to the criticism of friends and mentors.  When you do, a surprising thing will happen. You will find that a good name idea has self-expanding qualities. It stimulates those who see it, to add to it. And possibilities which you have overlooked, will come to light.

The aim of naming your new idea or business should be to create strength in the minds of your customer.  The words need to resonate in their minds and stand out from the rest.  Once you have some strong name ideas – you can easily understand how searchable your words are by using Google’s Keyword tool.

Get your business name right and you get the branding as a bonus. When your potential customer senses you’re speaking to them authentically, odds are they’ll be more likely to want to do business with you. And its more fun to work with people you like!

Give it a shot. You might just be surprised at what happens!  Leave me a comment if you are?

About the author: Teresa Bassham is the principle of Zenworkz Authentic Marketing, and is passionate about educating small and medium business professionals to research their customer market; create their authentic marketing message; attract more ideal customers; and create a marketing plan to achieve success in 2012/2013.  She runs local workshops in Northern NSW and coaches customers online and by phone – if you would like to attend the next scheduled “Create your Authentic Message” workshop on 6th June, 2012 or request distance coaching online –please contact me.

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