Posts Tagged: Strong Message


2
May 13

Great Quotes for Marketing!

Welcome to the Marketing Quotes that I have created over the last year.

Dream. Believe. Plan. Create. Succeed.

Lilypad; nature scenic

 

 

 

 

 

 

Observe the masses, then do the opposite.

Zen Observe the masses

 

 

 

 

 

 

 

Customer Focus: Don’t judge each day by the harvest you reap but by the seeds that you plant.

Sky over Wheat Plants

 

 

 

 

 

 

 

 ’Those who tell stories – rule the world’ ~ Plato

Stories rule

 

 

 

 

 

 

 

Life is like a rainbow. You need both the sun and the rain to make it’s colours appear.

Rainbow

 

 

 

 

 

 

Rejection can sometimes be the Universe’s way of saying ‘wrong direction’, find another way. ~ Unknown

Leaves Floating on Water

 

 

 

 

 

 

 

Dream the impossible. Seek the unknown. Achieve Greatness. 

Zen Shift Paradigm

 

 

 

 

 

 

 

The Facebook Paradox: The attention economy is not growing! That means we have to grab attention that someone else has today!

"At" Key on Computer Keyboard

 

 

 

 

 

 

 

To be successful, you must surround yourself with positive people and seek advice from capable, trusted sources.

Lilypad; nature scenic

 

 

 

 

 

 

About the content creator:  Teresa Bassham is the boss lady of Zenworkz Authentic Marketing and educates businesses to think, create, engage and optimise their marketing effort.  She coaches customers in Strategies for traditional and online Marketing; and implementation.  If you would like free how-to-do-it-yourself marketing resources or to subscribe to free e-news about all things marketing, please visit the website:

http://www.zenworkz.com/

For daily marketing tips and references, connect to our fabulous community on Facebook:

https://www.facebook.com/Zenworkz.Authentic.Marketing

 

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10
Apr 13

How to craft the right brand message on social media

"At" Key on Computer KeyboardIn your marketing journey to attract and keep new customers, unique and authentic brand messages work best on social media.

Technology is moving so fast, you must understand and optimise every interaction with potential customers in a way that establishes positive, emotional responses to form meaningful relationships with your business, brand and message.

Getting the brand message right for what your business offers is vitally important. Not only does it provide the basis for your personal relationship with your customers; it answers the question foremost in every potential customer’s mind: Why should I buy from you? Over time, these customers can become your best marketing advocates and promoters.

How do you create the right brand message? The focus is “social” and where you can, to project your fabulous personality into your brand message.  Any unique and authentic brand message must be simple. If you can’t explain it simply, then you don’t know enough about what motivates your customer to buy. The step then must be to research your ideal customer, create a profile of who they are and write specifically to them.

As I have said many times before, ‘benefits’ and not features will always grab your target audiences attention. Your brand message should demonstrate that you understand your customers situation, either the problem they need to solve or a want they must have, – the “benefit’ to them. You can then construct an offer that helps them to address their situation. Approaching it in this way could be the single deciding factor for them choosing your business offer over someone else.

Finally, without trying to sound like a broken record, people like to buy from people they know, like, and trust. Building trust begins with sharing your story, and showing your values, so you attract prospective customers who can relate to you.  Explaining why you do what you do, helps them understand what it’s like to deal with you and trust you.

In today’s crowded marketplace, with new competitors emerging from around the world, distracted audiences, and almost saturation marketing of products and services; it is more important than ever to ensure that when you have the attention of a potential customer, you are able to offer a compelling and authentic reason for them doing business with you.

I’d love to hear your thoughts? Please feel free to leave a comment or question below.

About the author: Teresa Bassham is the Boss Lady and Chief Coach of Zenworkz Authentic Marketing, and is passionate about educating small and medium business professionals to create their authentic marketing and brand message, attract more ideal customers and create a marketing plan to achieve success. Please contact me if you’d like help creating your brand message on social media.  Visit my website for free resources and subscribe to weekly e-News updates on all topics related marketing.

For daily Authentic Marketing updates visit and “like” my Facebook page.

 

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7
Aug 12

Why should customers buy from you?

In your journey to attract and keep new customers, unique and authentic messages work best. Today, a small business must understand and optimise every interaction with customers in a way that establishes positive, emotional responses to form meaningful relationships with you and your message.

Getting the message right for what your business sells is important, because it provides the basis for your business relationship with your customers; and it answers the question foremost in every potential customer’s mind: Why should I buy from you? Over time, these customers will become your best marketing advocates and promoters.

Here are 3 tips to help you to create your authentic marketing message and grow your business:

Any authentic message must be simple:  Put yourself in the shoes of potential customers and ask “Are my messages easy to understand? Do they motivate customers to purchase?” When constructing your authentic message, you need to first research your ideal target customers. Then visualise who they are and write directly to them.

Benefits – not features, will grab your targeted audience’s attention: Your customers want to hear a clear, simple message that demonstrates that you understand their situation – that you recognise the problem they wish to solve, or the outcome they wish to achieve. Followed by a specific offer or explanation how the benefits of your products or services will help them address their situation.  A simple authentic message like this will be the single deciding factor for customers choosing you over someone else.

Tell your authentic story: Potential customers buy from people they know, like, and trust. Building trust begins with sharing the story of your business and the people behind it. Telling your authentic story helps both you and your prospective customers by:

  • Demonstrating your values, so you naturally attract customers who relate to you
  • Explaining why you do what you do, which helps prospective customers understand you and trust you
  • Sharing your unique persona, enabling customers to understand what you’ll be like to work or deal with

In today’s crowded marketplace, with new competitors emerging from around the world, distracted audiences, and almost saturation marketing of products and services; it is more important than ever to ensure that when you have the attention of a potential customer, you are able to offer a compelling and authentic reason for doing business with you.

Taking an authentic marketing approach, developing insights into your customers’ needs and wants, and understanding what motivates them requires effort and investment.  Figuring out what you stand for and the core authentic message you present to your ideal target market as a brand is easier said than done, but is easier with the help of an Marketing Coach.

I’d love to hear your thoughts? Please feel free to leave a comment or question below.

About the author: Teresa Bassham is the principle of Zenworkz Authentic Marketing, and is passionate about educating small and medium business professionals to research their customer market; create their authentic marketing message; attract more ideal customers; and create a marketing plan to achieve success in 2012/2013.  She runs local workshops in Northern NSW and coaches customers online and by phone – if you would like to attend the next scheduled workshops or request distance coaching online –please contact me.

Visit my website and subscribe for monthly e-News updates on all topics related marketing.

For daily Authentic Marketing updates visit and “like” my facebook page:

http://www.facebook.com/Zenworkz.Authentic.Marketing

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17
Jul 12

Keep Calm and Keep Marketing Part 2 – Focus on Marketing Tactics

Recently I responded to a request to help small businesses that were feeling despondent because of falling sales and general feelings of frustration with marketing a small business in difficult, trading times.  In this series of posts, Part 2 will focus on marketing tactics you can do to survive and thrive.

Firstly don’t be tempted to stop marketing! This is not the time to cut back on marketing activity.  The key to building customer awareness is to take consistent, regular action. Be sure to keep your marketing activities going at least six months so that you can track your rate of return.

Promoting your products or service, little and often is better than one large, expensive campaign. The more you crop up in potential customer’s awareness, the more they feel that something is drawing them to you. I can’t tell you how many times I have heard this from my customers – it was meant to be! Little did they know it is my marketing tactic.

Identify your best product or service by it’s revenue margin; then focus your promotional and selling efforts on this only. Add as many low cost promotional options as you have time for, like Twitter and Facebook Pages to broadcast valuable information about how to solve customers problems or bring them joy.  Update your LinkedIn profile regularly with updates about your business and any valuable content such as blog posts.

Work out how you are unique to your best customer and focus on doing this better. Define what your unique marketing difference is and promote that consistently. Being different and finding that difference is easier in a service based business because YOU are unique. Finding the difference in a product market, means adding or augmenting your products with value added services, like lay-by’s, special deliveries, or exceptional customer service – there are a thousand different options. The secret is understanding what you need to do to make your service or product a vital part of someone’s life to the extent that they just won’t be tempted by your direct competitor’s offers.

What makes your marketing message unique is your story, your purpose, and your values.  What makes your message compelling is that it is customer focused – it speaks to the customers hot button that your service or product fulfils as a necessary part of their life or business.  It must tap into the emotional metaphors: looking good, feeling good, being successful, rewarding themselves – refer to Maslow’s Hierarchy of highest needs.

Finally, recognise that you can’t always do this alone and if you are, not with peace or joy. To be able to hire support, you need to focus on sales and cash flow. You may need support from someone who can guide you? A coach or mentor can look at your business and your progress with an honest and objective eye; and guide you away from costly mistakes and focus on a direction that may well challenge you; but will also bring you the business success you desire.

 I’d love to hear your thoughts? Please leave a comment below:

About the Author: Teresa Bassham of Zenworkz Authentic Marketing inspires small businesses to develop and use an empowering Marketing and Communications Plan for Business Profitability … see my full services at www.zenworkz.com and while you are visiting my website – subscribe for weekly e-News updates on all topics related to authentic marketing.

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21
May 12

5 Step Technique for Naming your Excellent Idea or New Business

Getting creative at naming your excellent idea, or new business, or products, or services, is the heart of authentic marketing. While you need to be professional in your marketing, I believe it’s more important to let your passion and personality shine through, rather than try and impress people with all your knowledge, experience and credentials.

Thinking in a creative way or tapping into the huge store of information in your subconscious mind is skill that can be learnt, and this 5 step technique provides a process to help you use imagination to find solutions to problems like creating a unique and compelling name for your idea or business.

Step 1 – Gather all the information needed to think deeply about your business idea or name: Describe the solutions your idea or business provides in 30 words or less.  List the benefits of your idea, business, services and products – what benefit do you want your customer to know about you? Are you the best, highest quality, most caring, most reliable, most unique? List the main benefit your competitors promote – how do you want to position your business in your customers minds compared to your competitors?  And who are your ideal customers – describe a typical person who will want what you provide – and what main benefit will they receive?

Step 2 – Begin the task of digesting all this information about your business: Take the different elements of the information which you have gathered and identify the words that relate to key benefits that you need to keep uppermost in your mind, in order to think creatively about naming your idea or business. What you are seeking now is the relationship between all the facts above, a synthesis where everything will come together in a neat combination, like a jig-saw puzzle. To maintain your focus, write your key benefit words on sticky notes on your computer screen or on your fridge, so that you can keep the need to resolve the name in front of you.

Step 3 – Conscious and subconscious processing task:  Brainstorm as many names around a single customer benefit – as you can – there are no right or wrong answers now – just name ideas generation.  Avoid the big words. Keep it simple. Just use plain English about the problems your customer is facing and how you can help them.  Pick out the words that represent your business – can any of those words be grouped together in a way that is either a description of your business, or a fictional or made up name using these benefit words? Are any words suggestive of the benefit for your customer? Select your favorite words and again, write them down on sticky notes, to keep them in your mind.

What you have to do now, is to turn your creative thinking over to your subconscious mind and let it work while you do something else.  When you reach this third stage in the production of a name for your idea or business, drop the problem completely and turn to whatever stimulates your imagination and emotions. Exercise, listen to music, watch TV or a movie, read something completely irrelevant to your task.

Step 4 – Allowing the name to come into your mind: Everything will click in the fourth step of what will seem like an “a-ha” moment. Out of nowhere the name will appear.  It will come to you when you are least expecting it, while showering, or exercising, or most often when you are half awake in the morning.  It may even wake you up in the middle of the night.

Step 5 – Putting your new business name to a reality test:  It requires a patient working over to make most business names fit the exact conditions in which they must work.  This is where many good name ideas are lost.  Many are often not patient enough or practical enough to go through with this adapting part of the process. But it has to be done if you are to put name ideas to work in the current environment.  It’s now important to submit your name idea to the criticism of friends and mentors.  When you do, a surprising thing will happen. You will find that a good name idea has self-expanding qualities. It stimulates those who see it, to add to it. And possibilities which you have overlooked, will come to light.

The aim of naming your new idea or business should be to create strength in the minds of your customer.  The words need to resonate in their minds and stand out from the rest.  Once you have some strong name ideas – you can easily understand how searchable your words are by using Google’s Keyword tool.

Get your business name right and you get the branding as a bonus. When your potential customer senses you’re speaking to them authentically, odds are they’ll be more likely to want to do business with you. And its more fun to work with people you like!

Give it a shot. You might just be surprised at what happens!  Leave me a comment if you are?

About the author: Teresa Bassham is the principle of Zenworkz Authentic Marketing, and is passionate about educating small and medium business professionals to research their customer market; create their authentic marketing message; attract more ideal customers; and create a marketing plan to achieve success in 2012/2013.  She runs local workshops in Northern NSW and coaches customers online and by phone – if you would like to attend the next scheduled “Create your Authentic Message” workshop on 6th June, 2012 or request distance coaching online –please contact me.

While you are visiting my website – subscribe for weekly e-News updates on all topics related to authentic marketing.

For daily Authentic Marketing updates visit and “like” my facebook page:

http://www.facebook.com/Zenworkz.Authentic.Marketing

 

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13
May 12

12 Keys to Mindful Success

What you believe about yourself and your business will come true.  Believing in your success is 80% of the battle won, with the other 20% being your skills, expertise, products or services that meet your ideal customers needs.

What may be preventing you from fulfilling your business potential grows out of your beliefs.

Here are 12 useful keys for developing a belief system for mindful success:

1.   Develop authentic confidence!

2.   Take ownership of the outcomes!

3.   Clearly communicate your vision and talk about it!

4.   Create a passion for learning and making mistakes!

5.   Learn to be a team player to grow a successful business!

6.   Learn to be systems-oriented – to produce consist results!

7.   Dedicate yourself to your vision, purpose and goals!

8.   Be grateful for what you have and be open to more!

9.   Develop a positive outlook and generate optimism!

10.  Tell people how excited you are to share your ideas!

11.  Motivate yourself and lead by example!

12.  Don’t be afraid of risks or of amazing financial success!

If you like what you find in this list, please share it with your friends to help us spread the idea.

Are these 12 keys working for you?  Leave your comments below?

About the author: Teresa Bassham is the principle of Zenworkz Authentic Marketing, and is passionate about educating small and medium business professionals to research their customer market; create their authentic marketing message; attract more ideal customers; and create a marketing plan to achieve success in 2012/2013.  She runs local workshops in Northern NSW and coaches customers online and by phone – if you would like to attend the next scheduled workshops on 6th & 7th June, 2012 or request distance coaching online –please contact me.

While you are visiting my website – subscribe for weekly e-News updates on all topics related to authentic marketing.

For daily Authentic Marketing updates visit and “like” my facebook page:

http://www.facebook.com/Zenworkz.Authentic.Marketing

 

 

 

 

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6
May 12

10 Tips for a Facebook Page Engagement Party

Increasing Business Page engagement can be compared to networking at a business function with customers; where you may know some well and others you would like to know better.  To increase your engagement carry out the same tips on your Facebook Business Page, as you would at a business function.

  1.  Introduce yourself to someone new and listen actively to what they tell you.
  2. Ask questions about what that person says to look for shared interests and opportunities to deepen the relationship.
  3. Tell a funny or light hearted story that relates to their area of interest but check for responses to what you say.
  4. Acknowledge the other person’s point of view and encourage more comment.
  5. Provide some insights of value by listening to their interests and begin with them in mind.
  6. Be entertaining, educational or inspirational depending on what you are able to find out about the other person.
  7. Be true to yourself and authentic, don’t try to be an expert in someone else’s field.
  8. Don’t dominate the conversation or try to sell yourself or your business.
  9. Have a range of engaging tools in your kit bag – quotes, pictures, video, audio, and questions.
  10. Show that your care about others, like and respond to what they say.

When you have done all that, invite others to join in the conversation, introduce your new friends, identify other influencers and move through your engagement cycle again.

If you like what you find in this list, please share it with your friends to help us all have a better engagement party.

Are these tips working for you?  Leave your comments below?

About the author: Teresa Bassham is the principle of Zenworkz Authentic Marketing, and is passionate about educating small and medium business professionals to research their customer market; create their authentic marketing message; attract more ideal customers; and create a marketing plan to achieve success in 2012/2013.  She runs local workshops in Northern NSW and coaches customers online and by phone – if you would like to attend the next scheduled workshops on 6th & 7th June, 2012 or request distance coaching online –please contact me.  While you are visiting my website – subscribe for weekly e-News updates on all topics related marketing.

For daily Authentic Marketing updates visit and “like” my facebook page:

http://www.facebook.com/Zenworkz.Authentic.Marketing

 

 

 

 

 

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24
Apr 12

How to Create a Unique & Authentic Marketing Message

Why should I buy from you?

In your journey to attract and keep new customers, unique and authentic messages work best. Today, a small business must understand and optimise every interaction with customers in a way that establishes positive, emotional responses to form meaningful relationships with you and your message.  Getting the message right for what your business sells is important, because it provides the basis for your business relationship with your customers; and it answers the question foremost in every potential customer’s mind: Why should I buy from you? Over time, these customers will become your best marketing advocates and promoters.

Here are 3 tips to help you to create your authentic marketing message and grow your business:

  1. Any authentic message must be simple:  Put yourself in the shoes of potential customers and ask “Are my messages easy to understand? Do they motivate customers to purchase?” When constructing your authentic message, you need to first research your ideal target customers. Then visualise who they are and write directly to them.
  2. Benefits – not features, will grab your targeted audience’s attention: Your customers want to hear a clear, simple message that demonstrates that you understand their situation – that you recognise the problem they wish to solve, or the outcome they wish to achieve. Followed by a specific offer or explanation how the benefits of your products or services will help them address their situation.  A simple authentic message like this will be the single deciding factor for customers choosing you over someone else.
  3. Tell your authentic story: Potential customers buy from people they know, like, and trust. Building trust begins with sharing the story of your business and the people behind it. Telling your authentic story helps both you and your prospective customers by:
  • Demonstrating your values, so you naturally attract customers who relate to you
  • Explaining why you do what you do, which helps prospective customers understand you and trust you
  • Sharing your unique persona, enabling customers to understand what you’ll be like to work or deal with

In today’s crowded marketplace, with new competitors emerging from around the world, distracted audiences, and almost saturation marketing of products and services; it is more important than ever to ensure that when you have the attention of a potential customer, you are able to offer a compelling and authentic reason for doing business with you.

Taking an authentic marketing approach, developing insights into your customers’ needs and wants, and understanding what motivates them requires effort and investment.  Figuring out what you stand for and the core authentic message you present to your ideal target market as a brand is easier said than done, but is easier with the help of an Authentic Marketing Coach.

I’d love to hear your thoughts? Please feel free to leave a comment or question below.

About the author: Teresa Bassham is the principle of Zenworkz Authentic Marketing, and is passionate about educating small and medium business professionals to research their customer market; create their authentic marketing message; attract more ideal customers; and create a marketing plan to achieve success in 2012/2013.  She runs local workshops in Northern NSW and coaches customers online and by phone – if you would like to attend the next scheduled workshops on 6th & 7th June, 2012 or request distance coaching online –please contact me.  While you are visiting my website – subscribe for weekly e-News updates on all topics related marketing.

For daily Authentic Marketing updates visit and “like” my facebook page:

http://www.facebook.com/Zenworkz.Authentic.Marketing

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15
Apr 12

Authentic Branding – the Future of Marketing?

Authentic Marketing CoachAs a forward thinking business, I consider what a marketing business might look like in the future? How to provide marketing services to smaller business in a fast moving technological marketplace.

I know that my customers are often overwhelmed by the choices available; the fear of missing out by not jumping on the “next new media thing”; and often lose sight of return on investment, whether it’s time or money.

Psychologist, Abraham Maslow formulated the  “Hierarchy of Needs”, where he mapped human needs in a hierarchy; starting at the bottom with basic physiological needs of food, shelter, water and safety, and at the top with esteem, belonging and self-actualisation. This remains the strongest model we have for understanding what has meaning for customers and explaining what they do and why.

Today brands can no longer tap into satisfying basic needs without considering the higher needs of belonging and esteem. Customers respond to brands which match their values, aspirations and esteem.  This is the future of marketing – it is about authentic communication and engagement; and this is where customers are now driving brands via social media platforms. Today it is the customer who will figure out what your business does and how they will let the world know about you!

Future Authentic Brand Marketing will utilise effective marketing psychology to create brand messages which begins with what you do that effortlessly connects with your customer.  Authentic means not hiding from the customer or the public – it means being open and human; something that smaller business often excel in over their larger competitors.

Authentic brands that tap into satisfying basic and higher needs together, including elements of relationship, respect, support, and even happiness, will hook us because they will help to feed our social selves, the part that seeks connection and belonging as Maslow suggested.

Do you think that your brand meets these broad range of “needs” or do you love a brand that does?  Please share your comments below?

About the author:  Teresa Bassham is the owner of Zenworkz Authentic Marketing and educates businesses to think, create, engage and optimise their marketing effort.  She coaches customers in Marketing Strategy, both off and online; and implementation.  If you would like some free how-to marketing resources or to subscribe to free e-news about authentic marketing, please visit the website:

http://www.zenworkz.com/

For daily marketing tips and references, connect to the community on Facebook:

https://www.facebook.com/Zenworkz.Authentic.Marketing

 

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25
Mar 12

How to Promote through an Authentic Story

As a marketing services provider, I know the benefits of promoting myself and my business, but that doesn’t make it any easier to step out of my comfort zone and actually do it. Culturally in Australia, we do tend to be a teeny bit critical about those who enthusiastically share their awesomeness; but we can learn to authentically self promote through telling a story about what we do, and why we do it and gain the benefits of self promotion.

The most compelling reason to try is that customers are going to be more motivated to buy from people they know, like, and trust. Building trust can begin with sharing the story of your business and the people behind it. The imminent change to Facebook Timeline will provide businesses with an improved platform for authentic story telling.

Telling your authentic story can help both you and your prospective customers by:

  • Demonstrating your values, so you naturally attract customers who relate to you,
  • Explaining why you do what you do, which helps prospective customers understand you and trust you,
  • Sharing your unique persona, enabling customers to understand what you’ll be like to work or deal with,
  • Clearly identifying your ideal customer, encouraging those that don’t fit to look elsewhere and those that do, to make contact.

As business owners, we owe it to ourselves to become better at communicating our story. We are all passionate about our business. We express love for our new project or idea or product.  An authentic story simply links this passion with our unique persona to what we love doing, and a genuine joy becomes evident when we share our story.

Promoting yourself and sharing your story won’t always feel comfortable but to develop and grow, you won’t ever be comfortable. With a bit of practise, you’ll find your story telling skills starting to improve. Given the rapid changes happening with online video and social media, great story tellers will have a seriously big advantage over those that hide behind their computer screens.

If you are shy but have learned how to promote yourself with your story, please share your experiences below. Feel free to give yourself a bit of gratuitous self-promotion at the same time!

About the author:  Teresa Bassham is the owner of Zenworkz Authentic Marketing and educates businesses to think, create, engage and optimise their marketing effort.  She coaches customers in Social Media Strategy and implementation.  If you would like some assistance changing to Timeline for Facebook Pages, please contact her through her website: http://www.zenworkz.com/

Zenworkz Authentic Marketing publishes a weekly blog on small business marketing: http://www.zenworkz.com/blog/

For daily marketing tips and references, connect on Facebook: https://www.facebook.com/Zenworkz.Authentic.Marketing

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