Zenworkz Online Survey Features and Benefits

Advantages of using internet and social media to collect your customer and market information:

The market research process includes:

• Defining the objectives of your survey activity,
• Developing questions in alignment with your objectives,
• Survey distribution and collection of data for analysis.

Zenworkz Online Survey software is web based, secure, runs on our own server, and you don’t even need to have your own website to do an online survey.  

We offer a wide array of features oriented towards small business marketing research including:

• Extensive survey customisation,
• Tracking responses and respondents,
• Survey question skip logic and piping,
• Automatic question randomisation,
• Cross-tabulation of data relationships between different question sets,
• Complex statistical reporting analysis,
• Variety of emailing and email management services,
• Contact importing and list segmentation;
• Integration with social media platforms, like Facebook.

Zenworkz experts can help you:

• Define your survey objectives,
• Define the target audience,
• Formulate survey questions and question sequence to best gather vital information for your business.

Online surveys are more eco-minded, and they make the collection of data and the analysis process so much more efficient and cost-effective for a small business.

Some additional advantages of Zenworkz online surveys include:

• No paper, printing, postage, phone or interviewer costs making it less expensive than other survey methods.
• Instantaneous distribution of your survey, real-time accumulation and tabulation of results allows for fast analysis saving time and cost.
• Your survey is permanently stored in our online library so you can quickly repeat the same survey at any time in the future.
• Easily allow for randomisation of questions reducing order bias.  
• Allows advanced logic which prevents confusion and annoyance and provides quicker pace through the survey.
• Offer survey respondents complete anonymity to increase your chances of getting candid answers.
• The survey can be taken where and when the respondent chooses, with options for your respondent to save their answers and come back later; providing them the opportunity for a more considered answers. 

High-Level Features

• 21 different question types                         
• Range of standard surveys                          
• Advanced reporting                                     
• Email invitations and lists                           
• Easily modifiable look and feel
• Data export to Excel/CSV file
• Question libraries to pick and choose
• Powerful page condition logic

No software package alone can do the essential design work to ensure your survey will collect effective, high quality data. Your Zenworkz customised survey will capture the data you need to inform decisions about your business. Zenworkz also have a suite of established proven standard surveys.